| Metro Dallas Homeless Alliance (MDHA) is an Equal Opportunity Employer. It is the policy of our Organization to provide equal opportunity for all employees and applicants for employment without regard to race, color, creed, religion, gender, sexual orientation, national origin, age, marital status, mental or physical disability, pregnancy, military or veteran status, or any other basis prohibited by state or federal law.
We pride ourselves on our friendly and commited staff. Recognizing that they are one of our greatest assets, we encourage our employees to excel and provide opportunities for their advancement.
Currently we have the following positions available.
Guest Services Associates
Provide a welcoming and positive guest experience, ensuring access to showers, lockers, laundry, mail and other supportive services. Min. Associates degree in Social services field plus 1-2 years exp. working in a shelter setting, prefer Bachelors degree. Various shifts available. Please forward resume and salary history to jobs@mdhadallas.org. No calls please.
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Guest Services Coordinator
Provide a welcoming and positive guest experience, ensuring access to showers, lockers, laundry, mail and other supportive services. Min. Associates degree in Social services field plus 1-2 years exp. working in a shelter setting, prefer Bachelors degree. Various shifts available. Please forward resume and salary history to jobs@mdhadallas.org. No calls please.
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Associate Outreach Coordinator
This position requires at least 1 year of supervisory experience, 1 year experience with a non-profit organization, a Bachelors degree in Social Sciences or related field or an equivalent combination of experience and/or education, knowledge of outreach issues, sound computer skills, and proficiency using email, Word, Excel and willingness and ability to learn how to use databases. Please forward resume and salary history to jobs@mdhadallas.org. No calls or unscheduled office visits please.
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Associate Guest Services Coordinator
This position requires at least 3 years of supervisory experience, a Bachelors degree in Social Sciences or related field or an equivalent combination of experience and/or education. Strong verbal communication skills, computer skills (Microsoft Word/Excel), directly related experience working with staff or volunteer supervision and experience working with homeless population is required. Please forward resume and salary history to jobs@mdhadallas.org. No calls or unscheduled office visits please.
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Care Management Associate
This position requires at least Associates degree in Social Sciences or related field. Strong verbal communication skills, computer skills (Microsoft Word/Excel), directly related experience working with staff and experience working with homeless population is required. Please forward resume and salary history to jobs@mdhadallas.org. No calls or unscheduled office visits please.
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Care Management Coordinator
This position requires a Master’s of Science in Social Work preferred, 3 to 5 years experience in care management preferred, 1 year of supervisory experience, knowledge of case management practices, strong organizational and time management skills, Word, Excel, Access and Outlook experience preferred. Please forward resume and salary history to jobs@mdhadallas.org. No calls or unscheduled office visits please.
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Associate Care Management Coordinator
This position requires a Bachelor of Science in Social Work, 1 to 2 years experience in care management preferred, 1 year of supervisory experience, knowledge of case management practices, strong organizational and time management skills, Word, Excel, Access and Outlook experience preferred. Please forward resume and salary history to jobs@mdhadallas.org. No calls or unscheduled office visits please.
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Outreach/Intake Supervisor
This position requires at least 2 years of supervisory experience, 1 year experience with a non-profit organization, a Bachelors degree in Social Sciences or related field or an equivalent combination of experience and/or education, knowledge of outreach issues, sound computer skills, and proficiency using email, Word, Excel and willingness and ability to learn how to use databases. Please forward resume and salary history to jobs@mdhadallas.org. No calls or unscheduled office visits please.
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Outreach Associate
This position requires knowledge of business machine operations, use of personal computers and related software, ability to prioritize, organize, schedule and coordinate a variety of activities and projects, excellent communication and interpersonal skills, ability to work on multiple projects simultaneously. Please forward resume and salary history to jobs@mdhadallas.org. No calls or unscheduled office visits please.
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Outreach Coordinator
Metro Dallas Homeless Alliance (MDHA)/The Bridge is seeking quality, experienced and committed staff to join our team in transitioning persons experiencing homelessness to housing opportunities. The Bridge is a 24/7, multiple-shift, facility, located in the Downtown Dallas area. We are currently seeking to fill the position of Outreach Coordinator. We are looking for a strong supervisor to lead our outreach associates in successfully engaging our guests, providing initial intake, and linking them to essential services, with the goal of ending homelessness. The ideal candidate will have had experience in working with individuals with behavioral health barriers and criminal justice issues. The position will require at least 2 years of supervisory experience, 1 year experience with a non-profit organization, a Masters degree in Social Sciences or related field or an equivalent combination of experience and/or education, knowledge of outreach issues, and a genuine desire to help persons experiencing homelessness. Computer skills are necessary, as well as proficiency in using Outlook, Word, Excel and a willingness and ability to learn how to use databases. Please forward resume and salary history to jobs@mdhadallas.org. No calls or unscheduled office visits please.
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System Administrator
Looking for an individual who is able to multi-task, with in-depth knowledge and experience in major relational database languages, able to complete task with minimal supervision while showing great customer service skills. The System Administrator is responsible for setting the scope, priorities, deadlines and deliverable schedules for HMIS (Homeless Management Information System)/HPRP (Homeless Prevention and Rapid Re-Housing Program) administration and training. Responsible for coordination of disaster recovery between MDHA and HMIS/HPRP solution provider, working with HMIS/HPRP vendor to maintain high level of customer satisfaction for parent campus and agency campuses, maintaining contracts established between MDHA and HMIS participating agencies. The System Administrator is responsible for day to day support and administration of HMIS solution database at parent campus and agency campuses. The HMIS/HPRP project is vital to success of the purpose of MDHA capturing critical client-level information over time on the characteristics and service needs of men, women, and children experiencing homelessness allowing MDHA to address the local problem of homelessness more efficiently by providing a better understanding of the scope and dimensions of homelessness. The right candidate for the position must possess sensitivity to the importance of the project displaying an outgoing personality while training field agents and maintaining the database. jobs@mdhadallas.org. No calls or unscheduled office visits please.
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Technical Trainer
Looking for a Technical Trainer to help in the planning, development and implementation of in-house technical training programs, preparation of training materials and documentation and conduction of classes for employees on technical aspects of the MDHA’s HMIS (Homeless Management Information System) and HPRP (Homeless Prevention and Rapid Re-Housing Program) application. The technical trainer is responsible for coordinating the knowledge transfer for new product releases from the HMIS/HPRP solution provider in conjunction with the System Administrator to other departments. The HMIS/HPRP project is vital to success of the purpose of MDHA capturing critical client-level information over time on the characteristics and service needs of men, women, and children experiencing homelessness allowing MDHA to address the local problem of homelessness more efficiently by providing a better understanding of the scope and dimensions of homelessness. The right candidate for the position must possess sensitivity to the importance of the project displaying an outgoing personality while training field agents. This person will be asked to learn on the job and relay information in an effective positive manner to most novices of end users. jobs@mdhadallas.org. No calls or unscheduled office visits please.
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